WebIS, Inc. Forums: PI 1.21.11 is in the App Store - WebIS, Inc. Forums

At 2:30pm this afternoon Apple approved PI 1.21.11 for the App Store. Now it took about 3 hours after that point before people started to see it shown as an update on their phones. However, for many people if they hit update at that moment they would then get the OLD version instead of the new. This simply occurs because Apple has many many servers (hundreds) and the information has to be copied (propagated) from server to server and that doesn't happen instantly. Some servers handle the update info while other servers handle the actual app binary itself. So when some people saw that they had updates they hit an "info" server that had the new updated info, and then clicked update and that went to a server that gave out the binary files which had not been updated. It takes Apple a full 24 hours to get all their servers up to date (according to them, not me - I asked just today and got that answer).

As such we've been getting a lot of people yelling at us that the update didn't fix the problem. I realize that this is frustrating and everyone has been more than patient so I'm carefully asking that people be a bit more patient and wait for Apple's servers to fully update. If your update doesn't work, just wait awhile longer and try again.

Think about this - if the update didn't work, how would it have passed Apple's review? They wouldn't have accepted an app that by this point would simply point to our website. Finally, we are seeing many many people who got the old version after an update, waited a bit longer, continued to try updating (PI still shows up as needing an update) and finally getting the correct version. So please be patient and wait for Apple's servers to finish getting the update.

Thank you sincerely and very much.