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Click on Program and it goes to web?

#1 User is offline   SteveDallas 

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Posted 15 January 2010 - 04:16 PM

This just started happening. If I tap the PI icon on my iphone, the program starts to start up, then closes and goes immedietly to Safari, and the WEBIS website comes up.....what's going on?
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#2 User is offline   Alex Kac - CEO/Founder 

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Posted 15 January 2010 - 04:28 PM

This is a very very bad thing.
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- If you don't see an answer from me quickly, then know that I'm just really busy getting work done (fixing bugs, creating new features, or just plain trying to manage all of our other engineers on their projects).
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#3 User is offline   SteveDallas 

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Posted 15 January 2010 - 04:29 PM

lol...was hoping for something a little more helpful.....now you scared me
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#4 User is offline   Power Up Group 

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Posted 15 January 2010 - 04:30 PM

This is happening to me and at least 2 other users as well.
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#5 User is offline   ScotProf 

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Posted 15 January 2010 - 04:31 PM

View PostSteveDallas, on 15 January 2010 - 02:16 PM, said:

This just started happening. If I tap the PI icon on my iphone, the program starts to start up, then closes and goes immedietly to Safari, and the WEBIS website comes up.....what's going on?



Same thing here.... :-(
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#6 User is offline   SteveDallas 

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Posted 15 January 2010 - 04:32 PM

I hate this because I finally got the sync to work a lot of the time and I had done all the catagory (tag) colors, and all.
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#7 User is offline   PilotFlying 

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Posted 15 January 2010 - 04:32 PM

It's happening to me too!!!!

What's going on?
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#8 User is offline   Alex Kac - CEO/Founder 

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Posted 15 January 2010 - 04:32 PM

We have royally screwed up on this one guys. We had put in a long time ago a beta expiration that was accidentally built into the release version of PI and we never removed it. That is what you are seeing.

I am submitting a new build to Apple right now with this fix. I really can't say anything to apologize more on this than writing this note. Its a royal messup on my end and a royal mistake. One of the biggest we could make. I have removed PI from sale from Apple's site until its approved. All I can ask is for your forgiveness and understanding in this.
Alex Kac, CEO/Founder
- If you don't see an answer from me quickly, then know that I'm just really busy getting work done (fixing bugs, creating new features, or just plain trying to manage all of our other engineers on their projects).
- If you need a near immediate response, please contact support.
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#9 User is offline   ScotProf 

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Posted 15 January 2010 - 04:34 PM

View PostAlex Kac - CEO/Founder, on 15 January 2010 - 02:32 PM, said:

We have royally screwed up on this one guys. We had put in a long time ago a beta expiration that was accidentally built into the release version of PI and we never removed it. That is what you are seeing.

I am submitting a new build to Apple right now with this fix. I really can't say anything to apologize more on this than writing this note. Its a royal messup on my end and a royal mistake. One of the biggest we could make. I have removed PI from sale from Apple's site until its approved. All I can ask is for your forgiveness and understanding in this.



Thanks Alex -- any chance you can lean on them to release ASAP? I cannot imagine being without PIIP for a week or more......
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#10 User is offline   SteveDallas 

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Posted 15 January 2010 - 04:35 PM

any idea how long Apple will take?

Its cool, Alex, this is the kind of thing that could happen to anyone. Will we lose all our settings when Apple releases the new build?

Really, Alex, don't beat yourself over it.
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#11 User is offline   Randy.h 

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Posted 15 January 2010 - 04:36 PM

View PostSteveDallas, on 15 January 2010 - 02:16 PM, said:

This just started happening. If I tap the PI icon on my iphone, the program starts to start up, then closes and goes immedietly to Safari, and the WEBIS website comes up.....what's going on?



I'm having the same issue. Just got home and hit the icon, it started and went straight to the web.
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#12 User is offline   PilotFlying 

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Posted 15 January 2010 - 04:36 PM

View PostAlex Kac - CEO/Founder, on 15 January 2010 - 05:32 PM, said:

We have royally screwed up on this one guys. We had put in a long time ago a beta expiration that was accidentally built into the release version of PI and we never removed it. That is what you are seeing.

I am submitting a new build to Apple right now with this fix. I really can't say anything to apologize more on this than writing this note. Its a royal messup on my end and a royal mistake. One of the biggest we could make. I have removed PI from sale from Apple's site until its approved. All I can ask is for your forgiveness and understanding in this.


DOH! (Where's that forehead-slap emoticon when you need it?)

Well, it sucks, but not much anyone can do. Let's just home for a speedy approval by Apple.

Thanks for your honestly, Alex! I'm sure we'll survive.

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#13 User is offline   SteveDallas 

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Posted 15 January 2010 - 04:38 PM

today, I had a hearing scheduled where the firm was to get 33k and the client 63k. The original hearing date was last Friday at 10am. When the hearing was moved to today, it was changed to 8:30am. I moved the date but did not change the time. I was late to the hearing and no one got their money. We have to reset hearing.

So, like I said Alex, relax. This kind of mistake could happen to anyone.
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#14 User is offline   Centicon 

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Posted 15 January 2010 - 04:40 PM

View PostAlex Kac - CEO/Founder, on 15 January 2010 - 04:32 PM, said:

We have royally screwed up on this one guys. We had put in a long time ago a beta expiration that was accidentally built into the release version of PI and we never removed it. That is what you are seeing.

I am submitting a new build to Apple right now with this fix. I really can't say anything to apologize more on this than writing this note. Its a royal messup on my end and a royal mistake. One of the biggest we could make. I have removed PI from sale from Apple's site until its approved. All I can ask is for your forgiveness and understanding in this.


Hi Alex - having the same thing - suspected it was something expiring within the program. Thanks for owning up - we all make mistakes. Hope it gets fixed soon - I can't sync with iCal so will have to fall back on Google Calendar and Toodledo for now. Good luck with fixing it.... Alan

Suggest you put some kind of notice on the web page the expired app takes you to - so that people will know what is going on....
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#15 User is offline   Power Up Group 

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Posted 15 January 2010 - 04:49 PM

View PostAlex Kac - CEO/Founder, on 15 January 2010 - 05:32 PM, said:

We have royally screwed up on this one guys. We had put in a long time ago a beta expiration that was accidentally built into the release version of PI and we never removed it. That is what you are seeing.

I am submitting a new build to Apple right now with this fix. I really can't say anything to apologize more on this than writing this note. Its a royal messup on my end and a royal mistake. One of the biggest we could make. I have removed PI from sale from Apple's site until its approved. All I can ask is for your forgiveness and understanding in this.


Alex, having been around this biz for a lot of years I can only feel like stuff happens!

The key right now besides Apple would be some assurances that user data is secure. That is what I keep hearing from my clients and what also seems to be a recurring theme in forum posts.

This too shall pass. Good luck!!

Ken
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