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8330 - OS 5.0

#1 Stingray

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Posted 07 February 2010 - 05:34 PM

I have a valid license for Pocket Informant. However it wont work on a 8330 OS 5.0. It says something like OS is not supported (It does install however). Is there a way around it?

#2 Alex Kac - CEO/Founder

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Posted 07 February 2010 - 05:35 PM

Which version are you installing? You should run the OS 4.7 and up release. That's most likely the problem.

Alex Kac, CEO/Founder
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#3 Stingray

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Posted 07 February 2010 - 08:21 PM

Alex Kac - CEO/Founder, on 07 February 2010 - 06:35 PM, said:

Which version are you installing? You should run the OS 4.7 and up release. That's most likely the problem.

Thanks for the reply Alex.... Im downloading the install files straight from BB App world. Technically it should pick up the correct version. Right?

Or do you recommend downloading the installer from PI's donwload page?

#4 Alex Kac - CEO/Founder

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Posted 07 February 2010 - 08:23 PM

Unfortunately not. It does it by device, and not OS.

#5 Stingray

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Posted 07 February 2010 - 08:58 PM

Alex Kac - CEO/Founder, on 07 February 2010 - 09:23 PM, said:

Unfortunately not. It does it by device, and not OS.

Alrighty then... lemme fetch the installer from PI's download page... Will let you know how it goes... and this time ill note down the exact error.

#6 Stingray

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Posted 08 February 2010 - 09:16 AM

Stingray, on 07 February 2010 - 09:58 PM, said:

Alex Kac - CEO/Founder, on 07 February 2010 - 09:23 PM, said:

Unfortunately not. It does it by device, and not OS.

Alrighty then... lemme fetch the installer from PI's download page... Will let you know how it goes... and this time ill note down the exact error.

Installed the 4.7 OS and above OTA. Its up and running! Thanks a bunch Alex....

Just curious (And i know you have no control over this), why does BB Appworld not download software compatible with the OS that's on your device? Again, Im not complaining but just curious.