Oct 6 2008


FlexMail & VoiceMinder - Online Support Requests
  This form is only for final released versions of FlexMail or VoiceMinder. For any beta version please visit our Beta Bug Tracking System. Only through the Beta Bug Tracking System can we properly track beta issues.
     

All fields are required

Your name
Your e-mail address
   
Windows Mobile Hardware
Windows Mobile Operating System
Pocket PC devices have touch screens/stylus. SmartPhones have no touchscreens.
Windows Mobile 5 Messaging and Feature Pack (AKU2)
   
WebIS Software Version/Build

For version info check the About screen and include specific product name and build # or revision. This information is critical to providing proper support.

Examples are "FlexMail 2007", or "FlexMail for SmartPhones", or "VoiceMinder 1.5"
   
   
Connection Type GPRS/EVDO/HSDPA         Wifi
ActiveSync Internet         ActiveSync Exchange
Other
Mail Transport/Protocol IMAP         POP3         MAPI (Hotmail/SMS/ActiveSync)
check below if using SSL or SOCKS proxy:
SSL        SOCKS
Mail Server Product Name (if known) OR Internet Service Provider/Company you are connecting to for mail
Type of issue
   
Location of Mail Data Files
If using a storage card, what brand?
   
Short Description
Message

If this support request is about Registration - please include your order number, registration code, or other identifiable information.
Files to attach (bitmaps or logs)